Call Center Furniture in Tampa, FL, Evolves with the Times

Call center furniture in Tampa, FL, bears little resemblance to the call center furnishings of decades gone by. According to a study titled “New Directions in Call Center Design” published by modern furniture manufacturer and inventor of the cubicle, Herman Miller, call centers have evolved from backroom operations with small budgets to integral departments that serve as the public face of many companies. Though originally focusing on taking reservations and conducting outbound marketing, call centers in Tampa, FL, and around the world now perform a wide array of mission-critical functions such as technical support, customer service, survey administration, and much more.

Coinciding with the rise of call center sophistication has been the development of call center furniture that is designed to strike a better balance between employee comfort and day-to-day productivity. Chairs, work surfaces, keyboard trays, workstation dividers – these and various other types of furniture components have undergone a significant transformation to accommodate the specific needs of 21st century call center employees and their specialized tasks. Companies are increasingly beginning to realize that it can be highly detrimental to the bottom line to dismiss the importance of their call center operations. Call center furnishings that are designed with the needs of the call center worker in mind provide the infrastructure necessary to drive profitability and maintain employee satisfaction.

For more information, contact Ajax Business Interiors. We are an office furniture detailer serving Tampa, FL, that has a 25,000-square-foot warehouse stocked with inventory, including a large volume of new and used call center furniture from highly respected manufacturers.